- Cover at a Glance
- Documents
Cover for COVID-19
Cover for overseas medical expenses, emergency medical evacuation, and trip cancellation, curtailment or change, due to your Covid-19 diagnosis. See details above. See details and limitations of cover here.
Medical Expenses
Provides cover for repatriation/evacuation, cost of overseas emergency medical treatment, emergency dental treatment and extra accommodation costs, in the event of a medical emergency while on your overseas trip. Excludes claims arising from pre-existing medical conditions.
Trip Cancellation and Other travel Inconveniences
The Policy provides cover if you need to cancel, curtail or change your trip due to certain unforeseen circumstances including injury or illness (excluding pre-existing medical conditions). The Policy also covers trip delay by providing additional hotel accommodation (room only) if your flight is cancelled or extensively delayed (waiting periods apply), as well as cover for lost or damaged personal baggage and travel documents (theft report required, limits and sub-limits apply, excludes items stolen if left unattended in a public place).
Other
Cover for accidental death, hijack and kidnap cover, and cover for personal liability incurred, while on your overseas trip (excluding liability for use of vehicles or watercraft). Cover also provided for loss of income due to an overseas injury causing temporary total disablement.
Optional add-ons
Options include snow sports cover, cruise cover and rental vehicle excess cover (additional premiums apply).
Travelling against Government advice? We will not cover losses, pay or reimburse any costs, under any section of this Policy, arising from circumstances where: (a) prior to the Issue Date specified on Your Certificate of Insurance in the case of a claim for Cancellation; or (b) prior to You starting a Trip for all other claims under the Policy; an Australian State, Territory or the Federal Government or a government agency (such as DFAT) issued a ‘Do Not Travel’ warning or advising that borders are closed, for the destination You planned to travel to. Please refer to who.int, smartraveller.gov.au, dfat.gov.au or other government sites for further information.
Product Disclosure Statement (PDS) 
Target Market Determination
Quality travel plans at an affordable price
With more than 50 years of insurance experience and many millions of travellers served, Chubb Travel Insurance offers quality insurance to Australian travellers. We have plan options for all types of travellers, from frequent flyers and families to holidaymakers on a budget, adventure seekers and sports enthusiasts.
Fast, fair and efficient handling of claims
24 hour emergency assistance
When you purchase Chubb Travel Insurance, you are also covered by Chubb Assistance, our 24-hour emergency hotline that provides the support that you expect in your time of need, anywhere, anytime.
In addition to our wealth of local expertise, Chubb's operation in Australia is backed by our extensive global travel network and breadth of resources to serve your every need.
Chubb contact information
Contact Chubb
Chubb Insurance Australia Limited
Email: travel.au@chubb.com
For general enquires and claims,
call 1800 803 548 (Mon to Fri 8:30 am to 5:00 pm)
For 24-hour emergency assistance, call +61 2 8907 5666
MyAccount
For existing policies, you can log in to the customer portal to access your policy documents or make changes
MyAccount
Chubb Worldwide Offices
For the mailing address, telephone number and email address of any Chubb office in our global network. Use our office locator.
